Owa gal not updating

If your Exchange Server is less than 100 mailboxes, the GAL maybe a clean collection of contacts to push to Smart Phones.I have seen customers with a GAL of 500 entries, but only 150 were relevant mailboxes (according to key decision makers) as contacts on their i Phones.Is all of the information in the GAL correct and do you need to source any contact details from an HR Database or Public Folder?

Who gets the contacts, which contact folder do we use and what happens if users already have contacts for their co-workers? Doing this one at a time to define your Smart Phone population has two problems..

By adding the GAL contacts to someones default contact folder they will appear in the Smart Phone address book. However, what if end users don't want hundreds or thousands of company contacts mixed with their personal contacts?

The bottom line is that you are trying to make your Smart Phone users as productive as possible.

Give this a little bit of thought and talk to other staff members to get a consensus.

Because the GAL contacts are going to be created in a users mailbox on the Exchange Server, do you want to ?

If a user has existing GAL contacts, do you merge contacts, wipe them - or duplicate them?One customer with a GAL size well beyond 250,000 users uses primarily a “drive by” update strategy. If any of those contacts that match an email address in the GAL, there will be a “Standard Contact” update.In that case, GAL information is merged into their contacts.The most important groundwork is to identify the exact contacts from the GAL that you need, or more importantly, exclude the contacts you don't need.You will also need to have a simple way to identify the Smart Phone users that should get these contacts.Before syncing the GAL to an i Phone or any other Smart Phone, take advantage of the lessons learned from your peers that have done this before.


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